The National Family Support Technical Assistance Center (NFSTAC) wants to help.
Our goal is to provide innovative, flexible, and responsive training and technical assistance.
Technical Assistance (TA) can be provided to families whose children experience mental health and substance use challenges across the lifespan, and the workforce, organizations and communities that support them. We encourage community members and individuals who support families to request TA. Examples of community members include educators, those in the faith community, advocates, and natural supports. Put simply, anyone can submit a request.
What does “across the lifespan” mean? Our focus is primary caregivers, parents, and family members in the role of primary caregiver, who are providing support regardless of the age of their child(ren). In other words, we know that our children are always our children, regardless of their age. If you are providing support, we are here for you.
If you need technical assistance for such topics as: workforce, education and training, family engagement, caregiver support in the areas of mental health, or substance use and addiction across the lifespan, you have come to the right place.
Please review the information and guidelines below before submitting your TA Request.
What We Can Do for You
NFSTAC provides education, training, and family support resources tailored specifically to families,
the family peer workforce, communities, healthcare systems, clinicians, and educators.
Our network of partners will work with you to help address your needs - at no charge.
The National Family Support Technical Assistance Center’s consultants and partner organizations provide:
Community trainings on a wide variety of topics such as family engagement, family peer workforce development, caregiver support and others that meet the needs of families and organizations and individuals supporting families
Education and training in evidence-based and community-defined best practices related to family engagement for the workforce, including clinicians and educators in the workforce
Office Hours that target defined topics relevant to family support and family engagement
Resources that communities and family-run organizations can use, such as promising care models, trainings, toolkits, and educational materials
Educational materials to help your community address the bias and discrimination families experience around mental health and substance use/addiction challenges
Communities of Practice that explore the art and science of family support and engagement for the workforce that includes family peer specialists, clinicians, educators, and others
Guidance on diagnostics for families and the workforce that supports them
Support and guidance for the peer workforce
Training and coaching for communities looking to expand the peer workforce
Assistance on engagement practices for both families and the communities that serve them
How Technical Assistance Works
Who Can Submit a Request? Anyone!
We welcome all families whose children experience mental health and substance use challenges
across the lifespan, and the workforce, organizations and communities that support them.
Submit a request for technical assistance by completing the TA Request Form on this page.
The more specific your request, the easier it will be to assist you.
Once the request is submitted, within 5 business days, you will receive an email indicating your request has been received.
Note: We will make every effort to connect with the requestor, but if we are unable to reach them or if they fail to respond,
we will close the request to meet the needs of others.
If you have any questions, please email us at: email@example.com.
What We Cannot Provide
When making your request, keep in mind that the National Family Support Technical Assistance Center cannot aid in obtaining grants, or allocate funding to support your organization or a specific project you wish to start.
We also cannot provide direction or advice on an individual’s care or treatment. If this is a medical emergency, call 911.
If you are looking for a treatment facility or have concerns/questions about substance abuse and/or mental health issues, contact SAMHSA (Substance Abuse and Mental Health Services Administration):
Phone: National Helpline: 1-800-662-HELP (4357) / 1-800-487-4889 (TTY)
These are free and confidential services available in English and Spanish.
The National Suicide Prevention Lifeline is a United States-based suicide prevention network of over 160 crisis centers available to anyone in suicidal crisis or emotional distress. It provides 24/7 service via this toll-free, hotline number: 1-800-273-8255.
Callers are routed to their nearest crisis center to receive immediate counseling and local mental health referrals.